Shipping policy

Special delivery information right now

Since we print your posters after the order is placed, our warehouse experiences extra busy periods during sales due to the large number of orders. Therefore, there may be extended delivery times for your order. 

Delivery times

Delivery in Denmark: 1-3 business days.

Delivery in the EU: 2-8 business days.

Delivery outside the EU: 2-8 business days.

Delivery

Orders are delivered by courier service to your home address or parcel shop as stated in the delivery terms at checkout. Delivery time is typically within 2-4 business days. In case of delayed delivery, you will be informed of the reason for the delay and given a new estimated delivery time. If you do not accept the new delivery time, you have the right to cancel the purchase. 

Shipping prices to Denmark

Delivery to your nearest parcel shop with GLS: 39 DKK
Delivery to your nearest parcel shop with Bring: 45 DKK
Home delivery with GLS: 59 DKK
Home delivery with Burd: 59 DKK (selected postcodes)
Home delivery with Bring: 85 DKK

International shipping prices

Shipping prices are shown at checkout. See below for information on import VAT and customs duties for deliveries outside the EU and Norway.

 

Import VAT, customs duties and fees for deliveries outside the EU and Norway

If you order to an address outside the EU and Norway – for example Switzerland, the United Kingdom or the USA – import VAT, customs duties and fees may be charged when the parcel enters your country.

  • The amount is not included in your order. We do not charge it when you shop with us, and it is not included in the price at checkout.
  • You may receive an additional bill after your purchase. Import VAT, customs duties and fees are paid to the carrier, usually before or upon delivery.
  • You are responsible for paying. If you do not pay and the parcel is returned to us, the rules for unclaimed parcels apply.

The amount depends on your country's rules and the carrier's fees, and we cannot state it in advance.

 

Delivery of posters

When the order consists only of posters (i.e., without added frame), your poster is sent in a Peléton poster box. Only some of our posters are in stock, but to avoid environmental waste, we print some products only after the item is purchased and ordered. Delivery time is typically 2-4 business days in Denmark.

 

Delivery of posters, frames, and glass

When you order a poster, a frame and glass, or only a frame and glass, or only a frame, your order is sent in a Peléton poster box for safe transport of frames. 

 

Delivery risk

Peléton assumes the risk that the goods are damaged or lost during transport from our warehouse to you. In case of return, you assume the risk that the goods are damaged or lost; read more about this in our FAQ.


Returns

If you do not collect your parcel and it is returned to us, the rules for unclaimed parcels in our refund policy apply.

Create your return or report damage in our claims and returns portal.

To return, read about this in our FAQ.